We are from outside of United States and I placed an order before my husband traveled to the US for a business trip. We request the delivery date for my order to be my husband's arrival date at the hotel. The team at parentsfavorite.com was very helpful in arranging the shipping and delivery date. They also called the hotel reception desk on the delivery date to make sure that it was well received and handed to my husband. Thank you very much!
I received a gift set from a friend for the baby shower. Unfortunately, it was a duplicate. I contacted parentsfavorite.com for a return. It was a smooth process and they even paid for the return shipping. I received the check refund within 4 days. Amazing!